Blacksmith3D & Texture Transformer Support F.A.Q (Last Updated: 2023 Sep 06 3:04 pm)
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Can you please save what you have (even though it shows empty) as a project and email us the project file to info@blacksmith3d.com? That will greatly help us try to understand what is causing your issue.
I would be happy to, but save/export is disabled in the demo. Checking Console for logs I see that Blacksmith3d has logged a few lines. If you are interested I can provide them. It doesn't look like much other than OS version check is not correct (I'm assuming its a deprecated function call) and an assertion failure.
3/24/15 12:07:25.760 PM Blacksmith3D[15418]: assertion failed: 14C1514: libxpc.dylib + 97940 [876216DC-D5D3-381E-8AF9-49AE464E5107]: 0x89
For what its worth, today the scale is forced to zero instead of an arbitrarily large positive or negative number.
Browsing through more of the application I find more values that are forced to certain values. For example, Quick Render Options has 0 forced for quality, displacement and bump.
Swamp Living Never Felt So Good! -- http://hogshangout.com
I really appreciate your looking into this.
Swamp Living Never Felt So Good! -- http://hogshangout.com
And thanks for working it out! Much appreciated! Just to be clear in case someone else reads this thread: there was a display issue on OS X platform that Blacksmith3D resolved faster than my update to the forum. They are great folks!
Swamp Living Never Felt So Good! -- http://hogshangout.com
Thanks!!!! We greatly appreciate all of your help. It's really hard to test on a lot of different computers and operating systems, and we love having help when these previously undetected bugs creep out. We will be pushing out a new update for every one, but since it seems to be an issue with some older Mac's, and we just released an update, we will likely send notices on that next week. We're just making sure there aren't any more little bugs that need to annihilated first.
Hi, just purchased and downloaded 6.1.0.0 Pro (using on OS X 10.10.2)
Any .obj I try to import does not display. It seems like the import scale box is a bit off, it always defaults to 0. If I set the scale to say 100, then click one of the check boxes, the scale value changes - I'm seeing issues such as thoromyr described in the first post with huge numbers. Using the up and down arrows next to the scale import box results in huge numbers.
After the import, with no object displayed, double clicking on it on the Manager tab reveals Polygons - 0, Vertices - 0, UVs - 0. Adding another object then shows huge numbers for these polygons.
The Victoria 4.2 cr2 file seem to import ok, but it's not cr2 files I'm primarily interested in working with.
We are planning on releasing an update in the morning, but you can download and install the update now from here: http://blacksmith3d.com/files/Blacksmith3D-v6.1.0.1-Mac.zip
Our apologies for the inconvenience.
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I've tried importing a few different models. They appear to load fine in that the textures are loaded properly, but I always get what appears to be an empty display.
I noticed that when importing the scale is set to some impossibly huge value, such as "
3,327,867,248,271,548,473,158,231,122,171,641,744,147,002,558,375,345,349,633,013,983,352,458,951,080,662,885,420,905,753,807,424,529,692,098,560"
I've tried changing it, but nothing alters behavior. The same symptom of impossibly large values is apparent in the object information. A fairly simple model will have several googleplexes of vertices, polygons, and so on. When you get this result for a cube with eight vertices, something is wrong...
Is the demo simply completely broken? Does it not work on OS X Yosemite?
Swamp Living Never Felt So Good! -- http://hogshangout.com