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Blacksmith3D & Texture Transformer Support F.A.Q (Last Updated: 2023 Sep 06 3:04 pm)

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Subject: Smudge tool locks up program the second i touch my "canvas" - at least 20 second

muddpuddle opened this issue on Apr 13, 2015 · 4 posts
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muddpuddle ( ) posted Mon, 13 April 2015 at 10:42 PM · edited Wed, 20 December 2023 at 1:13 AM

As the title says, the smudge tool locks up the program.  I can use blur and pixel blur but not smudge.

Painting tools in general seem to work nicely.

16gig 64bit win8.1 system

Blacksmith 6.1

Any help would be great, thanks.  Not having a smudge tool kinda sucks...

muddpuddle ( ) posted Tue, 14 April 2015 at 7:30 PM

Is no one else having this issue?  Hmmm....

Blacksmith3D ( ) posted Wed, 15 April 2015 at 10:15 AM

We are looking into it, and will be following up with you when we find something. Right now, we are guessing it could have something to do with the memory allocation settings, but not really sure what is causing the issue for you yet.

Blacksmith3D ( ) posted Wed, 15 April 2015 at 2:21 PM

Could you please save your project file and email us a copy of it to info@blacksmith3d.com?  It could help us identify the issue.

Thanks! 

 

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