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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 25 3:12 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Prime Coupon Not Working


onimusha ( ) posted Thu, 04 August 2016 at 11:04 PM · edited Sun, 22 December 2024 at 9:45 PM

So my cart is full of items that the coupon should apply to. I checked this several times. When I enter the coupon code, the page reloads and nothing changes. The coupon isn't applied, and there's no error message. When I put the same code into the gift cert. box and click apply, I at least get an error message.

Using Firefox on windows. Any fixes for this?


onimusha ( ) posted Fri, 05 August 2016 at 10:34 AM

Doesn't work in Chrome either...


onimusha ( ) posted Fri, 05 August 2016 at 10:34 AM

Non-prime coupon also not working... would love it if I could get a fix for this before the August 5th coupon expires.


KristiS ( ) posted Fri, 05 August 2016 at 1:27 PM

Please be sure you are not trying to use the coupon on sale, prime, clearance items, or software.

Also, be sure the Vendor of the products accept coupons as not all vendors do. If the ticket beside their name is red or a yellow-orange color, they do not accept coupons.


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


onimusha ( ) posted Fri, 05 August 2016 at 2:01 PM

Figured it out thanks.


KristiS ( ) posted Fri, 05 August 2016 at 3:06 PM

You're welcome 😄


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


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