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MarketPlace Customers F.A.Q (Last Updated: 2024 Sep 06 2:00 am)

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Subject: Username change

RenderGalleryOne opened this issue on Apr 20, 2023 · 5 posts

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RenderGalleryOne ( ) posted Thu, 20 April 2023 at 5:02 AM · edited Fri, 06 September 2024 at 3:21 PM

April 07, 2023I paid 10 USD for a username change. And Nothing has happened not a single word from anyone

Tell me. How hard can it be to change a username?
Get in gear and deliver that service I've paid for!

I have a plan to start selling some items at the store. Should I start looking for a better one?

CHMedia ( ) posted Thu, 20 April 2023 at 9:25 AM

We apologize for the delay. We do this manually and there are checkpoints to the process.

CHMedia ( ) posted Thu, 20 April 2023 at 9:45 AM

Your username has been updated. Feel free to reach out when you decide to become a vendor. Thank you for choosing Renderosity!

RenderGalleryOne ( ) posted Thu, 20 April 2023 at 10:42 AM

CHMedia posted at 9:25 AM Thu, 20 April 2023 - #4462831

We apologize for the delay. We do this manually and there are checkpoints to the process.

Thank you!

Yes. I read somewhere that the process is more complicated for vendors. therefore this way around.

A few words about the process and time frame in the description of the change username store item would have eased the wait.

I'll fill out the vendor form sometime soon.

Have an awesome day!

jennblake ( ) posted Mon, 24 April 2023 at 9:53 AM

Hello.

I have added a description to the main description area so that is shows upon looking at the page. Thank you for bringing that to our attention.