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MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 21 7:46 am)

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Subject: New payment screen problems

noggin opened this issue on Feb 21, 2006 · 6 posts
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noggin ( ) posted Tue, 21 February 2006 at 1:45 PM · edited Mon, 16 December 2024 at 7:37 PM

Whoa I'm lost. When placing my most recent order I couldn't find a way to use instore credit_ I kept on through the check out process hoping the option would appear (using the paypal option) Unfortunately all I managed to do was place an order that's awaiting payment. I'd like to pay with instore credit if possible _ Clint can you point me in the right direction? Nigel

ClintH ( ) posted Tue, 21 February 2006 at 2:15 PM

Hi Nigel! Nice to hear from you. Sorry your having problems. On the last page of the checkout there is a option to "Use Store Credit:". You simply place the amount you would like to use in the box and hit the "Apply" button. It will deduct this amount from your order total. You can make payment for this order to payments@renderosity.com on Paypal. If you want to us in-store credit I may have to have the order purged so you can start again. Let me know. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

noggin ( ) posted Tue, 21 February 2006 at 2:29 PM

Clint Hi, thanks :-) I must have missed it!! Could you purge me (blush if you know what I mean?) I'll put the order in again then. Thanks Nigel

ClintH ( ) posted Tue, 21 February 2006 at 4:38 PM

Hi Nigel, Hang tight. I'm looking into this for you. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

ClintH ( ) posted Wed, 22 February 2006 at 11:08 AM

Hi Nigel, The order has been deleted. You can now place the order again. If you have problems please let me know. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

noggin ( ) posted Wed, 22 February 2006 at 2:01 PM

Thanks Clint!! Off to spend my ill-gotten gains!

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