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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 21 7:46 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: "Undefined added to basket..."

NikKelly opened this issue on May 21, 2023 · 5 posts
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NikKelly ( ) posted Sun, 21 May 2023 at 6:43 AM · edited Fri, 29 November 2024 at 3:36 AM

Saw a nice item on sale, clicked 'add'.

Used to specify whatever was added to basket, now sometimes says 'undefined'.

Sorry, message vanishes after a few seconds or if I try to grab screen.

IIRC, this only happens with main sales page, not from 'clearance'...

Ideas ??

CHMedia ( ) posted Sun, 21 May 2023 at 9:22 AM

Can you send me a direct link? We can investigate further.

NikKelly ( ) posted Sun, 21 May 2023 at 10:05 AM

Gotcha ! After several attempts, I managed to catch with the Windows-shift-S thing...

You have to be very, very quick, before pop-up softly, silently vanishes away...

Okay, https://www.renderosity.com/marketplace/products/159539/bomb-place-set-for-poser

gTjRUe02lzMFejU1v1uBzj850if5Z8W5F0b4uLb8.jpg

Hope this helps...
Nik

lauraguo ( ) posted Wed, 31 May 2023 at 9:27 AM

This issue should be fixed. It appears to only happen when you view a product store page (i.e. what you have in your screenshot). Thank you for reporting this issue :) 

NikKelly ( ) posted Wed, 31 May 2023 at 2:19 PM

Thank you for resolving it !!

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